|4/23/2015 Nancy and Bob Kustermann are consummate real estate professionals. Their friendly and professional manner is superb. They take a deep interest in helping you to either sell your home or find your home. Real estate transactions can be challenging, confusing and complicated. Nancy and Bob make that experience less difficult. When you work with them, you can count on getting the best of service from beginning to end.|
|4/23/2015 A few years ago I contacted Nancy about a home for sale in WestPoint Ga. We were dividing our time between the U.S. and Europe and anticipated selling our foreign home . I explained to Nancy what we were looking for and she and I began a long distance correspondence. In a very short while I found an extremely warm and knowledgeable pen pal. There were several homes that suited us and we planned on visiting LaGrange and West Point. The U.S. perfect financial storm then hit. We had to put our ideas on hold. Nancy kept writing . Little friendly notes on life in Georgia. For years! We have shared family stories, pictures of our grandchildren. This year we went to LaGrange. What would it be like to meet someone you have only written to? We met in the parking lot of our hotel.It was as if we had been girlhood friends and were reconnecting after a long absence.We were made to feel so welcome, shown everywhere, completely spoiled.We loved the area because their love of it is infectious. It is very beautiful, of course but that is never enough to justify a move. For me, I need to feel that life there will be what I seek in a stunning setting.Nancy an Bob showed us a dream house. If I were to use only one word to describe Nancy it would be GENUINE. Sometimes when you meet someone you have only corresponded with the differences are glaring. Not here. Nancy and Bob went out of their way to show us all aspects of their town. The pride they feel in their community shines and their warmth makes strangers into old friends. We are so impressed by them I could go on but suffice it to say that I have never written a fan letter in my life but this one is well deserved . Anyone who is lucky enough to be a client of Nancy and Bob will soon find themselves at ease with what can sometimes be a very emotional process. They are a knowledgeable, understanding ,charming couple who want their clients to be happy in their choice . I have never met a realtor whose commission wasn't the prime directive. It makes a lovely change. Because of Nancy we are revisiting LaGrange to find our forever home. Linda and Roy Ward|
Nancy and Bob were so great to us. They came highly recommended from our sister and brother-in-law. We came from California to Georgia this summer and we toured so many houses. When we finally bought our house, they helped us tremendously with all the paperwork unique to Georgia. I would not hesitate to recommend them for any aspect of the real estate business. They work very hard to help you and really listen to what you want. We had some unique inspections needed and they knew who to call and who would get the job done. They are so gracious and friendly, it was like visiting with family.
My husband and I purchased a historic home in West Point in December 2012. The only reason we bought the house was that Nancy had put this home on a web site for historic homes for sale. The thing that really impresses me about Nancy is her use of social media. She lists all her property listings on several different media outlets. This is very good for the sellers, as it attracts buyers from such a wide pool. Besides all this, Nancy is just such a sweet "Southern Lady"! She makes everyone feel like they are extra special. Do yourself a favor...if you're in the market for a new home, call Nancy and her husband Bob Kustermann. You won't be disappointed!
Nancy and Bob are the friendliest, most concerned realtors we've ever used. As a military family, we have used several realtors. Nancy took on our quest for a home as if it were her own. She never pushed us to consider a house that didn't fit the profile we had given her. In addition, Nancy and Bob are just wonderful to be around. What a fantastic house-hunting experience. Thanks, Nancy and Bob! We love our home!
I have purchased 4 different homes over my lifetime...Nancy and Bob are by far the best realtors I have ever dealt with! They are so friendly, honest and sincere. They listened and diligently worked to help us find the perfect house. They were extremely knowledgeable and worked hard for us during negotiations to enable us to get the price that we needed. You will not find a better, more sincere, more helpful, more pleasant realtor. They are the BEST!
Nancy is of the utmost integrity both personally and professionally. She actually listened to me and showed me several historic homes I wanted to see in and out of my price range over a period of several months. I would trust her with any of my real estate needs and know that she is knowledgeable, fair, and truly caring. She has an uncanny ability to zone in on the properties that excite her clients and has a sincere desire to help make their dreams come true.
Nancy's marketing skills go above and beyond all expectations! She continues to investigate new avenues in which to showcase the homes she represents, and seeks to match clients with the best fit for them. It continues to be a joy to work with her on the sale of our historic home!!!
Nancy establishes and immediate rapport with her clients. Her energy is genuinely charismatic and she quickly learns the individual personalities of her clients. She listens with great detail and absolutely represents the properties well! She made my buying, and selling, experience enjoyable!